Visitation capabilities expand at Allen County Jail - Hometownstations.com-WLIO- Lima, OH News Weather Sports

Visitation capabilities expand at Allen County Jail

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Using a program known as Inmate Canteen, visitors will now be able to video chat with an inmate from anywhere in the world on a phone, tablet, or computer. Using a program known as Inmate Canteen, visitors will now be able to video chat with an inmate from anywhere in the world on a phone, tablet, or computer.
To register, anyone can log go to inmatecanteen.com and submit an e-mail address and create a password. To register, anyone can log go to inmatecanteen.com and submit an e-mail address and create a password.

It’s a sign of the times at the Allen County Sheriff’s Office. Sheriff Matt Treglia said the county jail’s new video visitation program will bring the facility into the 21st century.

Using a program known as Inmate Canteen, visitors will now be able to video chat with an inmate from anywhere in the world on a phone, tablet, or computer.

"It’s going to be huge for the inmates," said Treglia. "It’s going to probably boost their morale in here, while they’re here, being able to talk to people that may live out of state that wouldn’t normally be able to make it here to visit them. Possibly family members they wouldn’t normally see can log in on this system now and they’ll be able to talk to them."

To register, anyone can log go to inmatecanteen.com and submit an e-mail address and create a password. The administration will confirm the account within 12 hours and you can start chatting with a select inmate.

Visitors are able to chat for 15 minutes every three hours. There are 22 kiosks located directly in the cell blocks for easy access. An added feature is there are multiple languages to select and when money is involved different currency can be selected as well.

The technology, installed by Turnkey Corrections, has more functions than just calling. The system is for the inmates to purchase items through their commissary accounts. Visitors can also e-mail the inmates, send them photos and in the near future could send them different forms of media such as music and movies. 

"What that’s going to do for this facility, it’s going to cut down on the man power it takes to have visitations set up. People walking in and off the streets in this adverse weather, they can do it at home. They don’t have to come here anymore. Then the mail, the actual hand-delivered mail, it’s going to be huge. Some of the turnkey operations that are in place in other state say the mail has dropped by 80 percent."

The project came at no cost to the county. Turnkey Corrections installed all the necessary components on their own tab costing $286,000. Treglia said even if it would have come at a price the upgrade saves time man power and safety and is a huge benefit to both inmates and staff.

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