LIMA, Ohio (WLIO) — Allen County commissioners have approved upgrades to the county’s 9-1-1 system, officials said.
Under the enhanced system, all wireless emergency calls will go through the county’s Public Safety Answering Point before being dispatched to the appropriate jurisdiction. Allen County Homeland Security and Emergency Management officials say the improvements will provide better services to residents.
“Now, with GPS and phones being a lot more accurate, it'll give us a lot more accurate location of that phone call, which will either give a better representation of where that call came from to first responders, but it also helps route that to the proper public safety answering point, be it Allen County Sheriff's Office or the Lima Police Department,” said Jared Gesler, Allen County EMA director and 9-1-1 coordinator.
Gesler also said the upgrade will allow the county’s command bus to function as a full 9-1-1 answering point in case of a disaster.
